Career Opportunities

Becoming part of the Sweetser family means you can make a difference in the lives of Maine children, adults, and families every day. As a nationally recognized and accredited leader, we offer competitive salaries, a wide range of benefits and the opportunity to join a passionate team of more than 700 employees. 

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ESSENTIAL FUNCTIONS:

• Responsible for the coordination of care of individuals in the Community Behavioral Health Clinic [CCBHC].

• Facilitate ongoing collaboration and communication between providers.

• Run reports and collect data required by State and Federal entities.

• Measure and seek to continually improve provider and staff satisfaction.

• Create a “patient-centered” care environment resulting in high satisfaction as reported through Sweetser’s client service process.

• Administer established guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary.

• Supports the intake/access processes through completion of risk screening and behavioral health/SUD screenings with individuals.

• Links individuals with needed resources and services and regularly ensures services are meeting needs.

• Complete timely and accurate documentation of all contacts and activities utilizing an Electronic Health Record.

• Completes comprehensive surveys with individuals at intake, discharge and every six months while in care.

• Responsible for tracking and administering surveys as well as data entry.

• Conducts primary care screening and monitoring processes and procedures. Coordinates vaccinations for Hepatitis A and B series for clients, as indicated by screening procedures.

• Support individuals in completion of applications for applicable benefits to include Mainecare, non-emergency transportation resources, and other social services.

• Utilize supervisory supports appropriately and participates in all team/program meetings.

• Other duties as assigned.

KNOWLEDGE AND SKILLS:

• Demonstrates professionalism and collaboration with others.
• Receive and understand professional feedback from supervisors and colleagues and implement supervisory suggestions for performance improvement.
• Recognize signs of increasing clinical or situational risk and of escalating behavior and utilize de-escalation and safety implementation techniques effectively.
• Recognize variables underlying stressful situations, discern methods to diffuse or contain them and quickly implement the most effective intervention.
• Manage multi-task situations and conflicting demands, cope with stressful situations, prioritize projects and responsibilities, and meet critical deadlines.
• Maintains current knowledge in present practice area, i.e., attendance at required hours of organization educational programs and utilizes clinical supervision as a learning experience.
• Use listening skills, flexible collaboration and a consistent problem-solving focus in working to resolve differences with colleagues, peers and clients.
• Communicate ideas and opinions in a clear and constructive manner, both verbally and in writing.
• Intermediate computer skills required.
• Patient facing position - mental health experience 1-2 years preferred. 

EXPERIENCE:

• Minimum of three years of practice management preferred.

EDUCATION:

• Bachelor’s Degree in social work, human services, healthcare or business management preferred.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• Valid state driver’s license.