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Provides leadership and supervision to the Peer Support Line team as they apply the tools that they have developed in their own recovery, as well as the philosophy and values of Intentional Peer Support. The Intentional Peer Support Line builds connections, considers worldviews, maintains mutuality, and moves towards a new way of being within the new relationships being built with individuals. The Intentional Peer Support Shift Leader will collaborate, coach, and challenge individuals in viewing life’s challenges as an opportunity for growth and change, within each individual’s recovery process. 

ESSENTIAL FUNCTIONS:

• Provide leadership for all staff on assigned shift.
• Provides regularly scheduled supervision, including on the spot consultation as needed.
• Fully understands and is able to actively implement the three principles and four tasks of Intentional Peer Support.
• Models relationship building, based on the four tasks of Intentional Peer Support, with participants, volunteers and colleagues.
• Understands and actively implements the Eight Dimensions of Wellness as described by SAMHSA.
• Models the attributes of respect, trust, sensitivity and confidentiality.
• Supports and models healthy relationships.
• Follows best practices and guidelines established for the Peer Support Line.
• Assists the Manager of Peer Support and Director of Recovery Services in establishing best practices and guidelines for the program.

 GENERAL EXPECTATIONS:

• Be committed to the mission, vision, and values of the organization.
• Works collaboratively as a member of a team with various groups of staff, depending on the issue addressed.
• Assures quality in work performed to facilitate the delivery of quality services.
• Reports accidents and injuries in a timely fashion, demonstrates safe housekeeping practices, notifies supervisor of potential health and safety concerns immediately, participates in health and safety training as required, understands and follows all Sweetser health and safety policies.
• Understands and complies with all Sweeter policies and procedures.
• Actively participates in ongoing supervision and team meetings.
• Provides timely and accurate documentation; including timesheets and expense reports.
• Actively engages the assigned manager whenever you have questions or concerns.
• Provides the assigned manager with updated information regarding your team’s availability.
• Peer Support services are offered 24/7 365 days a year. Schedules will vary according to needs.
• Follow Suicide safer care practices.
• Other duties as assigned.

EDUCATION:

• High School diploma or equivalent

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• State of Maine Certified Intentional Peer Support Specialist (CIPSS) Certification; or provisional certification.
• Meet the annual State of Maine requirements to maintain CIPSS Certification.

EXPERIENCE:

• Knowledge gained by lived experience with the process of Recovery from trauma, serious mental illness, and/or co-occurring Substance Use Disorder (SUD) and is willing to self-identify with peers on this basis in the community.
• One (1) year of supervisory experience preferred.
• Paid, or unpaid, peer support experience required.

 KNOWLEDGE AND SKILLS:

• Demonstrates knowledge of personal Recovery.
• Ability to be “emotionally present”; recognize when you are not, seek support, and communicate this to the assigned manager.
• Ability to work with diverse populations and accept differences in perspective and values.
• Basic computer skills including receiving and sending emails.