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Care Coordinator
Job Code:12522
Location:Brunswick 04011
Department:Adult Case Mgmt Services
FT/PT Status:Full Time
  
Summary:
Care coordinators provide support to individuals accessing the Community Behavioral Health Clinic [CCBHC], through supporting intake/access to care and ongoing monitoring of care and needs. Care coordinators manage ongoing coordination of care for a caseload of individuals to include facilitating ongoing collaboration among providers and linkage to needed services. 

ESSENTIAL FUNCTIONS:

  • Responsible for the coordination of care of individuals in the Community Behavioral Health Clinic [CCBHC].
  • Facilitate ongoing collaboration and communication between providers.
  • Supports the intake/access processes through completion of risk screening and behavioral health/SUD screenings with individuals.
  • Links individuals with needed resources and services and regularly ensures services are meeting needs.
  •  Complete timely and accurate documentation of all contacts and activities utilizing an Electronic Health Record.
  • Completes comprehensive surveys with individuals at intake, discharge and every six months while in care.
  • Responsible for tracking and administering surveys as well as data entry.
  • Conducts primary care screening and monitoring processes and procedures. Coordinates vaccinations for Hepatitis A and B series for clients, as indicated by screening procedures.
  • Support individuals in completion of applications for applicable benefits to include Mainecare, non-emergency transportation resources, and other social services.
  • Utilize supervisory supports appropriately and participates in all team/program meetings.
  • Other duties as assigned.

KNOWLEDGE AND SKILLS:

  • Demonstrates professionalism and collaboration with others.
  • Receive and understand professional feedback from supervisors and colleagues and implement supervisory suggestions for performance improvement.
  • Recognize signs of increasing clinical or situational risk and of escalating behavior and utilize de-escalation and safety implementation techniques effectively.
  • Recognize variables underlying stressful situations, discern methods to diffuse or contain them and quickly implement the most effective intervention.
  • Manage multi-task situations and conflicting demands, cope with stressful situations, prioritize projects and responsibilities, and meet critical deadlines.
  • Maintains current knowledge in present practice area, i.e., attendance at required hours of organization educational programs and utilizes clinical supervision as a learning experience.
  • Use listening skills, flexible collaboration and a consistent problem-solving focus in working to resolve differences with colleagues, peers and clients.
  • Communicate ideas and opinions in a clear and constructive manner, both verbally and in writing.
  • Intermediate computer skills required

 

EDUCATION:

Bachelor's Degree or MHRT-C eligibility